“Aren’t Managers a Waste?”
I was discussing Lean with one of our members who had recently started to train their customer service team.
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3 Techniques for Making Your Office As Organized as a Toyota Plant
Ever since Toyota put Lean on the map for businesses, the idea of efficiency has been tied to the bells and whistles of a shopfloor.
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3 Reasons Your Office Needs a Kanban System
Kanban is frequently associated with suppliers and manufacturers but it is an essential part of any Lean office.
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Visual Management Boards – An Essential Lean Office Tool
When I enter an office environment, one of the first things I do is look for visual management boards.
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Washington State is Hungry for Lean Learning
Over 2,000 attendees from hundreds of different departments and agencies gathered to hear experts, share success stories and learn the common language of Lean.
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