Learn ways of building support for Lean efforts within your organization by swaying the hearts and minds of each individual. This course covers techniques that can help influence and convince co-workers, assist in overcoming challenging organizational barriers, and persuade unions that Lean is the right decision.
Consultants and conventional Lean literature often overlook these issues. The interpersonal and psychological sides of Lean are key factors for successful implementation. Understanding these factors will allow you gain the support and trust of those who you are working with. Through your common interest in success you can proceed down the path of improvement as a team.